Privacy statement

Last updated: November 2026. This statement explains which personal data The Batcave processes through thebatcave.be, why, and what rights you have under the General Data Protection Regulation (GDPR).

Who is responsible

The Batcave, sole proprietorship of Sten Vandenbossche, Dijlestraat 52, 2060 Antwerp, Belgium, VAT BE0739504739. Questions about your data: sten@thebatcave.be.

Which data and why

• Contact form: name, email address, company, phone number if you enter it, and your message. To answer your request and prepare a quote. Legal basis: steps at your request prior to a contract.
• Free scans: the address of the website you scan, your name and email address. To send you the report and possibly follow up once. Legal basis: your request and our legitimate interest. You can unsubscribe with one click at the bottom of every email.
• Website statistics: Google Analytics measures anonymously how the site is used, only if you consent in the cookie banner.
• Booking a call: if you book through Calendly, Calendly processes your name and email address under its own privacy policy.

Who processes data for us

• Combell (Belgium): website hosting and email delivery.
• Google (Analytics, Search Console): statistics, only with consent.
• Calendly: scheduling, if you use it.
• An AI language service to write extended scan reports. It only receives the public measurements of the scanned website, not your name or email address.

Where data is processed outside the European Economic Area, this is based on the European Commission’s standard contractual clauses or an equivalent safeguard.

How long we keep data

Requests and scan results are kept for up to 24 months. If you become a client, we keep what accounting law requires for as long as it requires (seven years for invoices in Belgium). We never sell your data.

Cookies

Necessary cookies make the site work. Statistics cookies are only set after your consent. You can change your choice at any time through the cookie settings at the bottom of the page.

Your rights

You have the right to access, correct or erase your data, restrict processing, object and request portability. Email sten@thebatcave.be and I will reply within one month. If you disagree with how we handle your data, you can file a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels.